Mecosta Osceola Transit Authority
Providing safe, effective, accessible and affordable transportation service
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Mission, Values and Commitments

Our Mission

Providing safe, effective, accessible, and affordable transportation service.

Our Values

We value safety in our work place and for the people we serve. Safety is the most important aspect of transportation, and protecting the traveling public is our highest priority. Our staff gives special attention to safety when providing service to our customers.

We value honest and forthright employees that provide excellent customer service and stewardship of public resources. We believe that ethical employees foster public trust and a strong foundation for future relationships.

We believe that innovative employees foster cutting edge solutions and visionary ideas that place our agency in a leadership role in the rural transportation field.

 We are also committed to maintaining a well-trained staff with guidelines and standards that enable us to provide the best service possible!

We value effective communication at all levels.  We value internal communication among our staff resulting in effective coordination to meet customer needs and to maintain quality service.
 
We value regional collaboration with other transportation providers at all levels resulting in effective coordination to meet customer needs and to maintain quality service.

We pride ourselves on the quality service that our agency provides to our customers, and endeavor to maintain the highest standards of excellence. We seek to improve on the effective and efficient delivery of this service while fostering partnerships essential to the attainment of excellence.


Our Commitments

Setting clear goals, standards and priorities.

Communicating openly with our customers and employees.

Helping all of our employees develop to their fullest potential through enhanced training and education.

Supporting our employees so that they can serve our customers effectively.


HomeAvailable ServicesFaresVehicles / Equipment for SaleEmploymentAbout UsTravel TipsLinksBoard of DirectorsMission, Values and CommitmentsTitle VI Policy StatementContact Us
© Copyright 2013 Mecosta Osceola Transit Authority 18710 16 Mile Road, POB 1116, Big Rapids MI 49307 - (231) 796-4896 - (800) 228-8028. All Rights Reserved.